About Discovery At Home 

Discovery At Home is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Established in 2012 with the creation of a Medicare-certified agency in Southwest Florida, Discovery At Home has grown steadily over the years, expanding its operations by starting and acquiring agencies in Tampa, Florida; Plano, Texas; Houston, Texas; and West Palm Beach, Florida. While DAH primarily serves residents living in communities managed by the Discovery Senior Living family of companies, its services extend beyond these communities. Today, the organization offers a comprehensive range of care, including Part A services, Part B services, and Private Duty services.  

Position Summary:

The Branch Administrator is responsible for evaluating service policies, staff performance, and operational functions to ensure efficiency and compliance in our senior living community. You will lead utilization reviews, coordinate corrective action plans, and stay current on local health and welfare issues through partnerships with community organizations. This role also involves maintaining accurate public information, building relationships with other agencies, and participating in relevant meetings and conventions.

This position requires excellent communication skills, the ability to manage multiple priorities, and proficiency in office equipment. The Business Administrator will handle confidential client and company records and will occasionally travel for conferences and meetings. This primarily desk-based role demands attention to detail and strong organizational abilities.

Duties and Responsibilities:

• Administers, directs, and coordinates all administrative and financial activities of the Agency.
• Assists with the planning, coordination, controlling, and evaluation of home health services.
• Responsible for the development and implementation of policies and procedures, for obtaining input from service personnel, and providing professional input to related administrative systems.
• Directs and supervises professional and auxiliary personnel rendering client care services.
• Performs marketing duties and fosters public relations.

Qualifications:

• Plans, organizes, directs and evaluates operations to ensure the provision of adequate and appropriate care and services.
• Complies with applicable laws and regulations.
• Conducts fiscal planning, budgeting and management in accordance with established fiscal parameters.
• Is responsible for the development and implementation of policies and procedures, for obtaining input from service personnel and providing professional input to related administrative systems.
• Implements governing body directives and ensures that appropriate service policies are developed and implemented.
• Performs marketing duties and fosters public relations.
• Directs and monitors organizational performance improvement activities.
• Assures that skilled nursing and other therapeutic services furnished are under the supervision and direction of a physician or a Registered Nurse.
• Informs the governing body, staff and professional advisory group of current organizational, community, and industry trends.
• Participates in the review, analysis and appraisal of the effectiveness of the total Agency program.
• Participates in the formulation of a business plan including the setting of strategic goals and the determination of resource allocation plans and yearly budgets.
• Develops administrative and clinical policies and practices for the Agency.
• Consults with supervisors and staff, individually or in groups, regarding patients or families, special programs or service programs.
• Directs the implementation of service goals and objectives and develops standards that ensure safe and effective services to clients and families.
• Directs staff in performance of their duties.
• Oversees the implementation and evaluation of client care services inclusive of regulatory licensure, certification criteria and accreditation standards.
• Assesses appropriate staff supervision during all service hours.
• Collaborates in the development of an effective and efficient client care documentation system including statistical compilation and analysis relative to cost and staff service delivery.
• Oversees all Quality Assurance and utilization review activities and coordinates with the Quality Assurance Committee in the timely implementation of corrective action plans and controls.
• Participates in selective conferences and workshops to promote knowledge in community health trends, efficiency in job performance, and overall professional growth.
• Establishes and evaluates performance, personal goals and objectives for advancement in planning for personal growth.
• Serves on the Professional Advisory Committee and periodically review policies relevant to patient care with the Committee.
• Consults with physicians in matters relating to patient care services.
• Actively develops and pursues referral sources, as well as facilitates on-going relationships with various medical and health communities.
• Performs other duties as assigned.
• Understands and adheres to established policies and procedures of agency.
• Participates in Quality Assessment and Performance Improvement activities as assigned.
• Attends all patient care conferences as scheduled.
• Completes and submits OASIS assessments, reassessments, transfers, resumptions of care, discharges, visit notes and significant change in condition in accordance with agency defined time frames.

Promotes Staff Development:

• Recruits, employs and retains qualified personnel to maintain appropriate staffing levels.
• Ensures staff development including orientation, in-service education, continuing education     and evaluation of staff.
• Consults and plans with health care facilities regarding staffing needs.
• Assures appropriate staff supervision during all operating hours.
• Assures the development and qualifications for professional services and the assignment of personnel.
• Appoints a similarly qualified alternate to be available at all times during operating hours in the absence of the Administrator.
• Establishes job functions, qualifications and job descriptions for each service staff (direct and supervisory).
• Utilizes capabilities of nursing and paraprofessional personnel in the development of orientation and staff education programs.
• Recognizes leadership potential and offers opportunities for leadership training and development.
• Encourages and assists personnel to continue self-improvement through formal education, educational meetings and active participation in professional and related organizations.
• Informs staff of Agency developments, needs, etc., and encourages their participation in problem-solving at the organization and community levels.

Meets Federal, State, and Accreditation Requirements: 

• Is familiar with federal, state and accreditation regulations and maintains them at the Agency.
• Is responsible for familiarizing the employees with all laws and regulations, and has copies of the rules available for their use.
• Is responsible for the completion, keeping and submission of such reports and records as required.
• Designates a professional employee to be his/her authorized representative in his/her absence.
• Maintains a current organizational chart to show lines of authority to the client level.
• Clearly identifies, and makes public, services provided by the Agency and the geographic area in which these services are available.
• Maintains an office facility for the Agency which is large enough for efficient staff work, adequately equipped, and which provides for a safe working environment, meeting local ordinances and fire regulations.
• Ensures the orientation of staff and opportunities for continuing educational experiences.

Qualifications:

• Registered Nurse preferred.
• Bachelor’s degree is preferred.
• Must have at least two years of supervisory or administrative experience in home health care or related health programs.
• Position requires managing multiple priorities and deadlines.
• It requires minimal lifting of office records and printouts.
• It is primarily a desk job which essentially involves sitting, standing, stooping and walking, as well as significant telephone communication.
• Travel is required, by car or airplane to local, out-of-town or state seminars, conferences or meetings.
• The ability to read 12 point and larger type is required.
• The ability to communicate well, both verbally and in writing is required.

Benefits:

In addition to a rewarding career and competitive salary, Discovery offers a comprehensive benefit package.  

Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays.   Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.

EOE

JOB CODE: 1004137